This section contains documents relating to Internode's Customer Relationship Agreement (CRA) and other important information.
Change Affecting Legacy NBN100/40 Residential Customers
Please click on the document you wish to view to download it or view it.
If you have difficulty accessing these documents please contact Internode via telephone on 13 66 33 (13-NODE).
- CRA Summary (PDF)
- CRA General Terms (PDF)
- Acceptable Use Policy (PDF)
- Business Further Terms and Conditions (PDF)
- Privacy Statement (Web Page)
- Internode Billing Policy (PDF)
- Internode Warranty Information Statement (PDF)
Product Service Descriptions
- Internode ADSL Service Description (PDF)
- Internode Business Pack Service Description (PDF)
- Internode Easy Broadband Biz and Easy Reach Biz Service Description (PDF)
- Internode Equipment Rental Service Description (PDF)
- Internode Fetch TV Service Description (PDF)
- Internode Fibre Phone on the NBN Service Description (PDF)
- Internode Fibre Estates Service Description (PDF)
- Internode FibrePhone Service Description (PDF)
- Internode Fixed-Wireless Broadband Service Description (PDF)
- Internode FTTB Phone Service Description (PDF)
- Internode Home Wireless Broadband Service Description (PDF)
- Internode 5G Home Broadband Service Description (PDF)
- Internode Hosted Lync Service Description (PDF)
- Internode Mobile Hardware Service Description (PDF)
- Internode Naked ADSL Service Description (PDF)
- Internode NBN Fibre Service Description (PDF)
- Internode NBN Phone Service Description PDF
- Internode NBN Stage 1 Service Description (PDF)
- Internode NBN Wireless Service Description (PDF)
- Internode NodeLine Biz Service Description (PDF)
- Internode NodeLine Service Description (PDF)
- Internode NodeMobile Data Service Description (PDF)
- Internode NodeMobile Service Description - 05/08/20 to Current (PDF)
- Internode NodeMobile Service Description - Up to 05/08/20 (PDF)
- Internode NodePhone Service Description (PDF)
- Internode Point Cook Fibre to the Premises Trial Service Description (PDF)
- Internode Reach FAB Service Description (PDF)
- Internode South Brisbane FAB Service Description (PDF)
- Internode TurboFibre FTTB Service Description (PDF)
- Internode Ultra Service Description (PDF)
- Internode Virtual Private Server Service Description (PDF)
How to view PDF documents
- For documents in PDF format, you will need to have Adobe PDF Reader installed on your computer.
- You can download Adobe PDF Reader from Adobe's website.
