A guide to the standard provisioning times for Internode services. Please be aware that these timeframes are intended as a guide only.
Service Connection & Provisioning Time-frames
The following table lists the standard provisioning times for Internode services. 'Days' means standard business days - Monday to Friday, excluding public holidays.
These time-frames are intended as a guide only - it may take longer if network or other pre-provisioning work is required, or there are incorrect details provided with your order.
| Order Type | Metro | Regional | Rural |
|---|---|---|---|
| Easy Broadband - Setup a New Service | 2-5 days | 4-8 days | 6-10 days |
| Easy Broadband - Single Service Transfer an Existing Service | 2-5 days | 4-8 days | 6-10 days |
| Easy Broadband - Single Service Migration from Easy Reach | 2-5 days | 4-8 days | 6-10 days |
| Easy Naked via Internode - Setup a New Service | 6-8 days | 6-8 days | 6-10 days |
| Easy Naked via Internode - Convert from Existing Phone Service | 6-8 days | 6-8 days | 6-10 days |
| Easy Naked via Internode - Transfer an Existing Service | 6-8 days | 6-8 days | 6-10 days |
| Easy Reach - Setup a New Service | 2-4 days | 3-5 days | 3-5 days |
| Easy Reach - Churn in an Existing Service | 4-5 days | 4-5 days | 4-5 days |
| NodePhone VoIP - Setup a New Service and Number | 2-3 days | 2-3 days | 2-3 days |
| NodePhone VoIP - Setup a New Service with a Ported Number | 4-5 days | 4-5 days | 4-5 days |
| NodeLine Phone - Setup a New Service | 2-4 days | 3-5 days | 3-5 days |
| NodeLine Phone - Churn in an Existing Service | 3-5 days | 3-5 days | 3-5 days |
